If your sponsorship code has reached its usage limit, it’s possible that all allocated passes have been claimed.
Steps to investigate:
- Confirm the correct code and registration link with the event team.
- Request a usage report to see who has redeemed the code.
- Ensure the code hasn’t been shared outside your organization.
Reminder: Sponsors typically receive a set number of complimentary passes and/or discount codes as part of their package. For any further questions, please contact the events team.